The recipient confirms
Only the person who received the money closes a handover, with their own code. Never give this code to anyone.
Safety
Trust is mechanics, not a promise
The server checks the rules below. They reduce risk but do not remove it entirely: the first handover always carries the first side’s risk.
Compare the terms fingerprint
If your pattern differs from the other person’s, you are agreeing to different things. Do not start.
Payment details only in the terms
Changing details in the chat changes nothing. Never send money to new details from a message.
Meet in busy places
Exact addresses are never published. For cash, choose a safe public place.
Support never asks for codes
Staff never ask for a receipt code, bank password or CVV.
Report a problem
A deal has a “Report a problem” button: the deal stops and a case opens. Support does not call the police — if you are threatened, call emergency services.
If you handed over and the second handover did not come
Goswappix does not hold money and cannot return it itself. But the deal is not lost: the terms, the chat and every confirmation stay in it.
- 01
Hand nothing more over
Do not pass on money or codes “to speed things up”. The deal does not close on a timer: the terms, chat and marks stay in it.
- 02
Press “There is a problem”
The deal stops: new steps are paused and everything so far is kept. Agree with the other side in the chat.
- 03
Close the deal yourselves
Settled — both press “We have settled”. No agreement — either of you closes the deal “without settlement”. Goswappix does not decide who owes whom.
- 04
Report a rule violation
Fraud, rudeness, no-show, pressure — open a support case. Support only checks platform rule violations: the violator and their vouchers lose a level, serious violators are blocked by number and device.
- 05
You can appeal the decision
Disagree with a violation decision — appeal within 14 days. Another staff member reviews it.
If you were cheated, also go to the police. You can download an archive of your deals, messages and cases in your account under “My data”.
Trust levels and limits
The limit is how much, in US dollar equivalent, can be in your open requests and deals at the same time. The next level opens when all conditions are met.
| Level | Limit | Deals | Days in service | Vouchers |
|---|---|---|---|---|
| Newcomer | 500 $ | 0 | 0 | 0 |
| Known | 1,500 $ | 3 | 14 | 3 |
| Trusted | 5,000 $ | 10 | 60 | 3 |
| Veteran | 15,000 $ | 25 | 180 | 3 |